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Shelter-in-Place: Stay Home Stay Safe
Effective as of 11:59 p.m. on March 29, 2020, and continuing until 11:59 p.m. on April 3, 2020.
Click here to view the full order.
Order - Rules for Manufacturers and Distributors
Click here to view the full order.
Effective as of 11:59 p.m. on March 23, 2020, and continuing until 11:59 p.m. on April 3, 2020, for Dallas County.
DallasCounty.org: "Stay Home, Stay Safe" FAQ
As of March 18th Amended Order from Judge Clay Jenkins, the Dallas County Justice of the Peace is to suspend eviction hearings and writs of possession for at least the next 60 days to prevent renters from being displaced and to prevent the potential spread of Covid-19.
Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out residents are advised of the following:
Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
Tenants maintain responsibility for paying their rent.
Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.
Information about the initial order suspending evictions, is available in English and Spanish at: https://www.dallascounty.org/covid-19/tenant-hotline.php
Email: Tenanthotline@dallascounty.org | Call: 214-653-6563 or 833-743-0072
Dallas County and the North Texas Food Bank have announced they are launching a virtual food bank. This will help to fill in the gaps created by a lack of state and federal funding for food access. Donations instead of food are being encouraged and can be made by visiting www.DallasCountyCovid.org or http://ntfb.org/give. This link has more information on the program.
There are a number of resources available to residents and businesses impacted by the emergency regulations that have been put in place to slow the spread of COVID-19. The City of Dallas has created a Resident Resource Guide with information on:
Filing for unemployment;
Connecting displaced workers to jobs;
Help paying utilities (note: most utility disconnections have been halted during this time);
Mental health resources;
Business loan information; and
Other key resources.
The guide is available in both English and Spanish:
Frontline Child Care provides information on childcare options for Dallas’ frontline workers. The site was launched by Governor Greg Abbott and various state agencies to make sure those still working through this pandemic have access to childcare. Check out the site here.
The Dallas Regional Chamber has set up a site for additional resources for residents and businesses, including information on various state and federal programs. Check out their resource guide here and their site to connect displaced workers to employment opportunities during the pandemic here.
United Way of Metropolitan Dallas has put together a list of resources available to Dallas area residents in English and Spanish. Resources include the North Texas Food Bank’s open food pantries, tax filing information, and job opportunities.
This is the link to the Senior Source’s COVID-19 resource guide. The guide includes information for seniors, including information on specific grocery store hours dedicated to seniors, and guidance for those who are caring for seniors during the pandemic.
If you have more questions about COVID-19, including what you should do if you believe you might have the virus, check out the City's web page, www.DallasCityHall.com/coronavirus.
During this time, we know there are plenty of people in our communities that are stressed and nervous during these days of COVID-19. We think it is important for them to know they are not alone. The North Texas Behavioral Health Authority (NTBHA) has dedicated a 24/7 COVID-19 Mental Health Support Line for individuals seeking mental health support in Dallas, Kaufman, Rockwall, Hunt, Ellis and Navarro Counties. This line can be reached at, 833-251-7544. Individuals needing a higher level of support will be transferred directly to our traditional 24/7 crisis line at, 866-260-8000.
Also, as an additional future resource, we offer Mental Health First Aid training to our communities, in most cases at no charge. While we are unable to teach the classes virtually at this time, we are looking forward to making the course available as soon as the COVID-19 crisis has passed. We would appreciate the opportunity to talk to you more about this important training.